Making It Difficult For Prospective Tenants.

By sonoran • November 17th, 2008


While doing a rental survey.

We called a number to check on rents.

"Hello, thank you for calling —— we are now at lunch hour, please leave your name, number and the property your are calling about and we’ll return your call as soon as possible."

beeb, beep! the mail box is full!


I wonder is the prospective tenant really going to call back?  Highly unlikely.

Another one

We call and the secretary states, 

"I’ll have to transfer you to the appropriate agent"  transfer "rings many and many times then the phone turn off.  So we call again and this time we get to leave a message."

Do we get a call back?  No.  Never!


This is a very common occurrence.  When we meet  with prospective tenants for some of the properties we own and manage we hear very often from them that agents or property managers don’t call back.  Not calling back can cost you as the owner lost income and when you do get a tenant it may not be one that you want.

There are very good property managers out there and there are both pros and cons to hiring individual agents or larger management companies, but you need to vet them carefully: you’re relying on someone to run your business.

Comments(0) Management

Comments are closed.

 

« Commercial Markets Eroded By Current Economy But Multifamily Is Fairly Positive | Home | 4 Basics of Buying a Phoenix Multifamily Investment Property. »